Category: Results

 #Results

Progress Has Been Made

With the 2024 update to the SG/COSLA Digital Maturity Assessment, a steady but positive year-on-year trend is now visible for some sections of the assessment (E.g., Strategic Alignment, Leadership, Remote and Assistive Care and Transfers of Care). Average progress in other areas (E.g., Leadership, Decision Support or Infrastructure) has been less obvious, and in some […]

A bar chart comparing the scores across all sections for the 2019 and 2023 assessments
20/02/2025
Rebecca Hawkins

 #Results

Digital Practices Do Not Yet Fully Permeate the Scottish Healthcare and Social Care Landscape

There are noteworthy improvements to key ‘reach’ digitisation metrics (E.g., digital health records, structured data, medicines administration logs, digital care handovers, adoption of digital channels, use of service user IDs and Wi-Fi availability, amongst others) in Records, Assessments & Plans, Medicines Optimisation and Digital Channels In other core areas of Digital Maturity (E.g., Business and […]

Radar Chart comparing 2024 data on "reach" digital maturity indicators with 2023 data
20/02/2025
Rebecca Hawkins

 #Results

Focus on Information Governance Bears Fruit

In recent years, a focus on Information Governance observed across most branches of government and public service has been of particular importance to the areas of health and social care (for obvious reasons). This trend has served as a driver for ongoing improvements to policy and processes culminating in Information Governance ranking as the most digitally […]

A bar chart showing selected data about information governance from the 2024 assessment update along with a 2023 comparison.
20/02/2025
Rebecca Hawkins

 #Results

Some Core Digital Capabilities Could Benefit from Functional Upgrades

In Records, Assessments & Plans, while the healthcare sector has made some progress towards fully structured digital records capable of supporting computational use cases like business / clinical intelligence, population health analyses and AI applications, social care organisations have fallen behind in this regard. Driven by digital transformation within a subset of participating organisations, significant […]

Bar chart depicting degree of digitisation in records, assessments and plans.
20/02/2025
Rebecca Hawkins

 #Results

Digital Access to Healthcare and Social Care Services is not yet Well Developed

Offering digital access to health and social care services remains an underdeveloped capability, despite of its strategic significance: Only around a third of service users have used a digital channel provided by the health ands social care organisations they interact with in 2024 (up from 15% in 2023).  Moreover, the 2024 update to organisations’ submissions […]

20/02/2025
Rebecca Hawkins

 #Results

Software as a Medical Device

Analysis of 2023-2024 data including question additions on SaMD (2024 only) and related questions from all organisations participating in the Scottish Government/COSLA Digital Maturity Assessment demonstrates that, while the infrastructure supporting digital licensing and software asset management can be considered mature, SaMD assets are rarely managed using that infrastructure, and lifecycle management for this class […]

A bar chart showing information about SaMD capabilities in 2023 and 2024.
20/02/2025
Rebecca Hawkins

 #Results

Technology Basics Are Not Yet Consistently a Foregone Conclusion

While the assessment continues to observe substantial variances across participating organisations when it comes to the availability of existing digital solutions to their staff, there also remains a substantial difference between what staff from across all areas  of healthcare and social care have reported via our staff survey, and the responses given on behalf of […]

A pie chart showing reasons for the underutilisation of digital solutions
20/02/2025
Rebecca Hawkins

 #Results

National Solutions Are Not Yet Fully Adopted

 With the exception of a steady migration away from homegrown solutions, the 2024 update to the Digital Maturity Assessment has seen little change to the mix of solution architectures in operation by participating organisations.  In terms of imminent go-live plans, the 2024 update shows less focus on records-related and ePrescribing systems in alignment with our […]

This image shows a multicoloured bar chart. The chart shows the types of systems in use for different purposes. Types of systems are national and local.
20/02/2025
Rebecca Hawkins

 #Results

Workforce Accepting Digital Transformation, but Lacking Skills and Tools

 Across Scotland, workforce attitude towards digital ways of working remains cautiously positive; on average, most staff survey participants felt that digital solutions contributed to their effectiveness and efficiency, and helped keep their workload manageable.  Although there has been some progress around topics like Information Governance, Systems and Clinical Safety, skills development programmes enabling digital ways […]

A bar chart representing responses to the staff survey questions on benefit tracking.
20/02/2025
Rebecca Hawkins

 #Results

Digital Maturity in the Real World

To provide insights into how health and care professionals and other members of the workforce perceive the status quo when it comes to digital maturity, this report draws on our series of topic-specific briefings published on the Festival of Transformation website throughout 2024/2025.  Based on analysis of verbatim responses to the Assessment’s staff survey, key […]

A bar chart comparing views of users of digital solutions with those of non-users
20/02/2025
Rebecca Hawkins