Offering digital access to health and social care services remains an underdeveloped capability, despite of its strategic significance: Only around a third of service users have used a digital channel provided by the health ands social care organisations they interact with in 2024 (up from 15% in 2023).  Moreover, the 2024 update to organisations’ submissions […]

Analysis of 2023-2024 data including question additions on SaMD (2024 only) and related questions from all organisations participating in the Scottish Government/COSLA Digital Maturity Assessment demonstrates that, while the infrastructure supporting digital licensing and software asset management can be considered mature, SaMD assets are rarely managed using that infrastructure, and lifecycle management for this class […]

 With the exception of a steady migration away from homegrown solutions, the 2024 update to the Digital Maturity Assessment has seen little change to the mix of solution architectures in operation by participating organisations.  In terms of imminent go-live plans, the 2024 update shows less focus on records-related and ePrescribing systems in alignment with our […]

 Across Scotland, workforce attitude towards digital ways of working remains cautiously positive; on average, most staff survey participants felt that digital solutions contributed to their effectiveness and efficiency, and helped keep their workload manageable.  Although there has been some progress around topics like Information Governance, Systems and Clinical Safety, skills development programmes enabling digital ways […]

 Data from the 2024 update to the assessment confirms our observations on the effectiveness of digitally enabled leadership included in our 2023 report: Organisations with a high degree of digital maturity within management categories such as Strategic Alignment, Leadership, Resourcing, Governance and Information Governance are most likely to also score relatively highly for operational categories […]

On average, participating organisations have made satisfactory progress in terms of managing their environmental impact using digital tools and especially in support of optimising their consumption of energy and supplies.   Optimising staff and service user travel digitally has also improved, along with capabilities to support their sustainable transport choices.  The least mature indicators for the […]

Data from the 2024 update to the SG/COSLA Digital Maturity Assessment supports our initial view that the availability of high-quality business and clinical intelligence capabilities in turn promotes digitally enabled leadership.  Organisations showing score improvements for indicators including active monitoring of data quality for digital data used for BI and CI purposes, active management of […]

As reported at the beginning of this section of the report, the variances between different organisations within the Scottish health and social care landscape is increasing. Analysis by assessment section illuminates further that this development is not limited to specific areas of digital maturity, but rathe that it affects practically all sections, and that it […]

Most organisations scored reasonably high in the Readiness sections; the assessment confirms that Leadership, Strategy and Governance consistently include local health and social care systems in terms of planning, digital transformation, benefits realisation and operations However, capability scores demonstrating digital integration sit at a lower level than suggested by those results. Basic manifestations of integrated […]

To provide insights into how health and care professionals and other members of the workforce perceive the status quo when it comes to digital maturity, this report draws on our series of topic-specific briefings published on the Festival of Transformation website throughout 2024/2025.  Based on analysis of verbatim responses to the Assessment’s staff survey, key […]