Author: Rebecca Hawkins

 #Results

Digital Practices Do Not Yet Fully Permeate the Scottish Healthcare and Social Care Landscape

There are noteworthy improvements to key ‘reach’ digitisation metrics (E.g., digital health records, structured data, medicines administration logs, digital care handovers, adoption of digital channels, use of service user IDs and Wi-Fi availability, amongst others) in Records, Assessments & Plans, Medicines Optimisation and Digital Channels In other core areas of Digital Maturity (E.g., Business and […]

Radar Chart comparing 2024 data on "reach" digital maturity indicators with 2023 data
20/02/2025
Rebecca Hawkins

 #Results

Progress Has Been Made

With the 2024 update to the SG/COSLA Digital Maturity Assessment, a steady but positive year-on-year trend is now visible for some sections of the assessment (E.g., Strategic Alignment, Leadership, Remote and Assistive Care and Transfers of Care). Average progress in other areas (E.g., Leadership, Decision Support or Infrastructure) has been less obvious, and in some […]

A bar chart comparing the scores across all sections for the 2019 and 2023 assessments
20/02/2025
Rebecca Hawkins

 #Results

Digital Maturity Varies Significantly Across the Scottish Healthcare and Social Care Landscape

As reported at the beginning of this section of the report, the variances between different organisations within the Scottish health and social care landscape is increasing. Analysis by assessment section illuminates further that this development is not limited to specific areas of digital maturity, but rathe that it affects practically all sections, and that it […]

A table illustrating that scores for participating organisations have varied substantially
20/02/2025
Rebecca Hawkins

 #Results

Most Digital Management Groups are Aware of Needing to Operate Sustainably

On average, participating organisations have made satisfactory progress in terms of managing their environmental impact using digital tools and especially in support of optimising their consumption of energy and supplies.   Optimising staff and service user travel digitally has also improved, along with capabilities to support their sustainable transport choices.  The least mature indicators for the […]

A bar chart showing aggregated responses to questions about how organisations manage the environmental impact of digital operations and how they use digital so
20/02/2025
Rebecca Hawkins

 #Results

Rich Intelligence Capabilities Can Support Digital Management

Data from the 2024 update to the SG/COSLA Digital Maturity Assessment supports our initial view that the availability of high-quality business and clinical intelligence capabilities in turn promotes digitally enabled leadership.  Organisations showing score improvements for indicators including active monitoring of data quality for digital data used for BI and CI purposes, active management of […]

This image shows a scatter chart. The chart depicts organisations’ scores in management categories on the y-axis and business intelligence categories on the x-axis.
20/02/2025
Rebecca Hawkins

 #Results

Inclusive Digital Operating Models Are Winning

 Data from the 2024 update to the assessment confirms our observations on the effectiveness of digitally enabled leadership included in our 2023 report: Organisations with a high degree of digital maturity within management categories such as Strategic Alignment, Leadership, Resourcing, Governance and Information Governance are most likely to also score relatively highly for operational categories […]

This image shows a scatter chart. The chart depicts organisations’ scores in management categories on the y-axis and operational categories on the x-axis.
20/02/2025
Rebecca Hawkins

 #Results

Integrated Care Systems Remain Digitally Disintegrated

Most organisations scored reasonably high in the Readiness sections; the assessment confirms that Leadership, Strategy and Governance consistently include local health and social care systems in terms of planning, digital transformation, benefits realisation and operations However, capability scores demonstrating digital integration sit at a lower level than suggested by those results. Basic manifestations of integrated […]

Line chart illustrating that there is a significant difference between the best and worst performing organisations within individual care systems
20/02/2025
Rebecca Hawkins

 #Results

Digital Maturity in the Real World

To provide insights into how health and care professionals and other members of the workforce perceive the status quo when it comes to digital maturity, this report draws on our series of topic-specific briefings published on the Festival of Transformation website throughout 2024/2025.  Based on analysis of verbatim responses to the Assessment’s staff survey, key […]

A bar chart comparing views of users of digital solutions with those of non-users
20/02/2025
Rebecca Hawkins

 #Video

Assessment Results: 2024 Update – Session 1/2: Readiness

Insights on Developments in Digital Maturity Leadership, Strategy and Governance A recording of the recent event on the 2024 assessment results. This event took place on 6th February 2025. Henrik Moeller presented an analysis of results from the 2024 update to the SG / COSLA Digital Maturity Assessment: The presentation featured a brief slide deck […]

12/02/2025
Rebecca Hawkins

 #News

Our February 2025 Briefing Schedule

For February 2025, we’ll be running a series of events focusing on the Digital Maturity Assessment 2024 results. Check out the schedule below: February 6th: Assessment Results: 2024 Update – Session 1/2: Readiness February 13th: Assessment Results: 2024 Update – Session 2/2: Capabilities As always, please don’t hesitate to get in touch if you have any […]

04/02/2025
Rebecca Hawkins