Technology Basics Are Not Yet Consistently a Foregone Conclusion

20/02/2025
A bar chart comparing responses from the
staff survey to assessment results (2023 and
2024)
 A pie chart showing reasons for the
underutilisation of digital solutions

While the assessment continues to observe substantial variances across participating organisations when it comes to the availability of existing digital solutions to their staff, there also remains a substantial difference between what staff from across all areas  of healthcare and social care have reported via our staff survey, and the responses given on behalf of leadership in organisations’ assessments. 

With the exception of log-in delays, virtually no progress has been made regarding constraints caused by lacking Wi-Fi, unavailability of end-user devices, and mobile-incompatible software. 

The significance of those constraints is substantial: Lacking Wi-Fi, a shortage of devices and difficulty accessing systems with available devices featured among the top 5 reasons for underperforming benefits realisation from diagnostic systems, therapeutic systems, general productivity software and remote care applications. 

by Rebecca Hawkins


Contact Author