Analysis of the 2025 assessment data shows a complicated picture of the recent progress in digital maturity. Comparing aggregate scores by assessment section between 2024 and 2025 demonstrates that advancement is inconsistent across operation and management domains.
Progress has been achieved in certain areas of critical importance. Most notably, there has been a distinct increase in the aggregate score for the fundamental Infrastructure supporting health and social care systems.
Positive year on year trends can be observed in specific operational and readiness categories, with increased scores reported in Information Governance, Climate Emergency and Sustainability, Medicines Optimisation, Digital Channels and Clinical Safety.
These positive improvements are not, however, reflected across the complete dataset.
Clear declines are observable across a significant number of other vital assessment sections.
Leadership has committed some resources to evaluating the possible returns from introducing Artificial Intelligence and Large Language Model technology to some of their organisations’ processes, and the resulting shift of focus away from other technologies or process-specific digital transformation is contributing to those growth reversals. The standard of what good looks like, against which organisations are assessed, has also moved the end-goal of digital maturity further along than might have been predicted. These observations demonstrate the challenges of sustaining momentum across the breadth of digital transformation.
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