Integrated Care Systems Remain Digitally Disintegrated

20/02/2025

Most organisations scored reasonably high in the Readiness sections; the assessment confirms that Leadership, Strategy and Governance consistently include local health and social care systems in terms of planning, digital transformation, benefits realisation and operations

However, capability scores demonstrating digital integration sit at a lower level than suggested by those results. Basic manifestations of integrated care delivery such as records sharing and handovers of care are not implemented consistently

How strongly capability scores for organisations within individual regions differ paints a similar picture of a disjointed field. Where we expect to see converging levels of digital maturity as local health and care systems integrate,  there is instead still a vast difference between the lowest-scoring and highest-scoring organisations within each care system. which may cause constrains on organisations’ ability to collaborate efficiently as part of their integration

A bar chart depicting average scores in 5
questions which assess digital integration of care
systems. The bars are coloured in shades of blue
to reflect homogeneity of the data
A bar chart depicting average scores in 5
questions which assess digital integration of care
systems. The bars are coloured in shades of blue
to reflect homogeneity of the data.
Line chart illustrating that there is a
significant difference between the best and
worst performing organisations within
individual care systems

by Rebecca Hawkins


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