There are noteworthy improvements to key ‘reach’ digitisation metrics (E.g., digital health records, structured data, medicines administration logs, digital care handovers, adoption of digital channels, use of service user IDs and Wi-Fi availability, amongst others) in Records, Assessments & Plans, Medicines Optimisation and Digital Channels
In other core areas of Digital Maturity (E.g., Business and Clinical Intelligence, Standards and Orders & Results Management, improvements were more often based on (much needed) development of functional capabilities rather than reflecting greater coverage of organisations’ operations (and therefore had no impact on our key ‘reach’ metrics).
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