As reported at the beginning of this section of the report, the variances between different organisations within the Scottish health and social care landscape is increasing. Analysis by assessment section illuminates further that this development is not limited to specific areas of digital maturity, but rathe that it affects practically all sections, and that it affects organisations at all score levels from the least to the most digitally mature.

This is of some concern because it might constrain organisations’ ability to easily and efficiently share leanings and know-how from their own digital maturity journey with others. Moreover, operating at substantially different levels of digital maturity could constrain and decelerate integration of local healthcare and social care organisations, which in turn may result in inefficient delivery of care.

Similar variances can also be observed between different service types, although here, the assessment sections ‘Orders & Results Management’ and ‘Transfers of Care’ appear particularly affected.
Breaking down data from the 2024 update to the assessment by different service types provides us with a view of their relative pace of change for the first time. Compared with the national average, Acute sits among the top performing services in the areas of ‘Remote and Assistive Care’ and ‘Transfers of Care’, while Mental Health outperforms the national average for ‘Skills and Competences’ along with ‘Transfers of Care’.

