Technology basics are not yet consistently a foregone conclusion

When it comes to the availability and suitability of basic technology, our assessment found extreme differences between participating organisations.

While Wi-Fi access for healthcare and social care professionals was generally reported to be at least partially available, Wi-Fi for patients and service users was available only sporadically for some organisations (see grey bar in adjacent chart).

Others were at least partially unable to meet their users’ needs (especially when working remotely) or maintain up-to-date technology for healthcare and social care professionals.