The 2025 assessment data highlights that true digital integration of care across organisational boundaries remains a significant challenge.
Within the Readiness theme, cross-organisational leadership has visibly strengthened: oversight of digital projects by representative groups from all concerned organisations is approaching a score of 90 out of 100.
However, this positive momentum is not universally translating into stronger governance or strategic execution.
Business cases are less likely to include concrete integration plans than in 2024, and the practical use of digital solutions to support integration has slightly declined.
While incremental progress is visible in administrative areas, a slight increase in digitally integrated referrals, greater use of verified CHI numbers on shared documents, and improvements in joined-up digital channels and cross-system asset tracking.Â
The data exposes concerning declines in the core clinical capabilities required for safe, integrated care. Most notably, the digital sharing of information during external discharges experienced a sharp drop since 2024.
Similar regressions are evident in professionals’ ability to access social care records, in digital prescription transmission, and in the cross-organisational use of business and clinical intelligence data.
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